by Vishal Anam, on Jun 4, 2025 9:00:23 AM
We would like to think that words are everywhere. But in Experience Management, words don't simply transfer information—they create perception, build (or destroy) trust, and stimulate emotional responses that vary …
Read Storyby Navin Gupta, on May 27, 2025 11:25:11 AM
Key takeaways Autonomous Finance & Accounting Platforms bring in end-to-end process automation along with AI-driven insights and forecasting. They reduce failures in process efficiencies and compliances that accumulate into slower …
Read Storyby Aabhas Zaveri, on May 2, 2025 7:02:20 AM
Key takeaways from the blog Customer self-service is a critical business differentiator. AI-driven content assistant goes beyond keyword-based search. It enables true knowledge discovery based on relevance and quality of …
Read Storyby Vishal Anam, on Apr 16, 2025 10:33:24 AM
A customer provides feedback via a survey, and two weeks later, someone finally opens the spreadsheet. A team puts together a deck, tosses some charts into a BI dashboard, and …
Read Storyby Praveer Chadha & Larry Fleischman, on Apr 15, 2025 8:05:39 AM
Agentic AI is not a vision for the future—today, it's a real-world reality and is changing how businesses function in the present day. But genuine breakthroughs don't result from mere …
Read Storyby Rajesh Agarwal, on Apr 15, 2025 3:52:11 AM
Key takeaways from the blog Agentic AI brings process autonomy and adaptability to a dynamic business environment. It supports the Logistics industry to meet its requirements for high efficiency and …
Read StoryDatamatics is a Digital Technologies, Operations, and Experiences company that enables enterprises to go Deep in Digital to boost their productivity, customer experience and competitive advantage.