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Datamatics Blog

by Mohammedali Rajapkar, on Oct 15, 2024 1:04:29 PM

In the ever-evolving world of Customer Experience delivering exceptional CX is paramount. Leveraging AI and data-driven solutions to enhance CX is no longer just a competitive advantage but a necessity …

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Topics:Market ResearchDigitalResearch & AnalyticsDigital ExperienceGenerative AI

by Hemraj Sadhnani, on Sep 19, 2024 6:48:30 PM

Key takeaways from the blog AI Assistants are the smallest intelligent unit workforce in Agentic Process Automation or APA. They automate complex business requirements in contextual frameworks, improving speed. They …

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Topics:Robotic Process Automation (RPA)Artificial Intelligence / Machine LearningDigitalIntelligent AutomationCopilotAgentic Process Automation (APA)

by Sohaib Ahmed, on Sep 2, 2024 5:47:49 PM

Key takeaways from the blog CUIs deliver continuous, responsive customer support, solidifying a brand’s relevance in a competitive market. CUIs differentiate brands through tailored, meaningful interactions that resonate with customers …

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Topics:DigitalCustomer Experience ManagementCustomer ExperienceGenerative AI

by Mohammedali Rajapkar, on Aug 28, 2024 12:09:00 PM

In today’s dynamic world of business, customer experience (CX) is paramount. Customers and their interaction with the brand can make or break things. Think about your last truly memorable encounter …

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Topics:DigitalResearch & AnalyticsAdvanced Analytics & Data SciencesDigital Experience

by Rajesh Agarwal, on Aug 13, 2024 2:00:22 PM

Key takeaways from the blog Copilots are AI assistants that help re-imagine the business process landscape. Copilots have brought forth an era of application expansion or maximization. They enable seemingly …

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Topics:Artificial Intelligence / Machine LearningDigitalIntelligent AutomationCopilot

by Hemraj Sadhnani, on Aug 12, 2024 5:16:00 PM

Key takeaways from the blog The Copilot, as an intelligent orchestrator, allows conversation with business systems in the native Natural Language. It intelligently uses query, context, and enterprise data to …

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Topics:Artificial Intelligence / Machine LearningDigitalIntelligent AutomationCopilot

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