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Datamatics Blog

by Navin Gupta, on Oct 4, 2025 5:11:36 AM

How Data-Driven, Intelligent Platforms Are Transforming Financial Resilience In today’s volatile markets, traditional credit and collections processes—built for stability and predictability—are rapidly becoming obsolete. The digital economy has ushered in …

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Topics:Digital operations

by Navin Gupta, on Oct 4, 2025 5:04:38 AM

Architecting Scalable, Intelligent O2C Systems with AI, RPA, and iBPMS In the contemporary enterprise landscape, optimizing the Order-to-Cash (O2C) cycle is paramount for ensuring operational agility, financial accuracy, and scalability …

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Topics:Digital operations

by Dr Smrite Goudhaman, on Oct 3, 2025 3:57:43 PM

Listen to the Blog Analysts See the Shift and They Recognize Our Role Independent analysts are unanimous in their assessment: the contact centre has become the frontline of customer experience …

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Topics:customer surveyCustomer ServicesXMCMS

by Dr Smrite Goudhaman, on Oct 3, 2025 3:12:49 PM

Listen to the Blog Analysts See the Gap and They’re Cautioning Leaders Independent analysts agree: AI is not a silver bullet it is a multiplier. Gartner forecasts that agentic AI …

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Topics:EnterpriseAIContact CenterDigital Contact CentreCMS

by Vishal Anam, on Sep 29, 2025 12:30:31 PM

In today’s competitive business world, clients expect market research firms to deliver faster, cheaper, and better insights. Traditional outsourcing helped firms achieve cost savings but often fell short in delivering …

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Topics:Market ResearchDigitalResearch & AnalyticsDigital ExperienceGCC

by Neelam Keny, on Sep 25, 2025 9:37:46 PM

Key takeaways from the blog Patient-to-nurse ratio is highly skewed because of a shortage of trained personnel and a high staff burnout rate due to rising workload and work stress …

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Topics:Robotic Process Automation (RPA)HealthcareIntelligent AutomationIntelligent Document Processing

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