How to Build A Health Insurance Mobile App

by Smitesh Singh, on Aug 10, 2022 11:00:37 AM

Mobile-driven public health and insurance have gained notable traction in the past couple of years. Due to strong consumer demand during the pandemic, mHealth apps have surged unabated, and so have the insurance apps. In this article, we are going to discuss what features health insurance mobile apps have and what advantages these can bring to patients and insurers. 


Need for Health Insurance Apps

Patients need a solution that can let them access information linked to their health and insurance with just a few taps. The health insurance mobile app serves this purpose and keeps this data handy at all times in a digital cabinet that keeps patients’ medical and insurance records. A mobile app can empower customers to gather their insurance data from multiple sources in a single place, and pay premiums on time, letting them spend minimal time with insurance-related tasks. 

Features of Health Insurance App


  • Health insurance plans benchmarking - A mobile app can enable customers to have a look at the benefits of multiple insurance plans, and help them make the right choice based on their requirements. The app can inform users regarding the advantages and pitfalls of various coverage plans, and let them compare these plans and make rational decisions.
  • Claims management - Viewing, looking up, and bookmarking claims must be quick in a mobile app. A single user must be able to manage his/her documents easily. Moreover, they must also be able to submit, validate, and check pending claims status right from their smartphones.
  • The buying or renewal of a health insurance plan - After the customer has found a suitable plan, he must have the provision to pay for it on the app. He must also be able to renew the plan to keep the policy active with continuous coverage. 
  • Payments management - A reliable health insurance application should be flexible regarding the payment modes it offers. It must have a facility to quickly enroll new customers, streamline invoice processing, contractual & payment contacts management, and grant flexible calculations of commissions as well as incentives.
  • Setting and rescheduling appointments - To schedule appointments after the plan is found, users should be well informed of the steps to submit requests through a health insurance app. Patients must also be able to change or cancel their upcoming appointments inside the app.

Health insurance mobile app Types

The extent of public and private health insurance coverage differs from country to country. Some insurance systems are more difficult to understand than others. In view of this, a health insurance mobile app can become a smart personal assistant that would make life a bit (or a lot, it depends) easier for a patient, a healthcare provider, and an insurance company.

A health insurance patient app - Patients need a means to easily access arguably the most important information related to their overall health. A health insurance app usually serves as a digital file cabinet that stores organized patients’ medical records, including information on health insurance claims processing and benefits. Connecting insurance-related data from different sources in one place, a mobile application allows users to spend less time managing their health and more time living life. This is not the only advantage of a medical insurance app for patients, and we will soon look into what else it can offer to users.

An app for healthcare providers - By developing an app for healthcare providers, you can empower them to securely draw any information they need from a single source. Checking if the documents are valid, whether a patient is entitled to direct billing, and more – a health insurance app will integrate new technologies as part of the healthcare digitization journey and make the everyday routine related to the handling of insurance issues less burdensome. Medical providers need a specialized solution to get things done in an agile way. Collaboration is key, and it can be maintained by the use of an insurance app for healthcare providers.

An app for the processes inside insurance companies - Although insurance as such is a highly traditional industry, technological change has been exerting more and more influence on it over the past few years. The need to maintain coverage affordability, in this context, remains one of the main drivers for all the actors in the healthcare field. In particular, it makes insurers develop the agility and flexibility needed to warrant that the patients covered are satisfied and get help when necessary. To navigate the complexities this can entail, insurance companies require a medical insurance app.


Clearly, there is immense potential in making insurance management accessible via mobile phones. Health insurance is an industry that is open to innovation. Health insurance app development is one of the optimal solutions that can help improve engagement, quality of care, and overall customer experience. This process involves lots of moving parts that have to be taken care of. However, with a well-versed and experienced team on board, everything is possible! To get started with your own health insurance app, get in touch with a health insurance app development services provider. 

Topics:Application DevelopmentDigital Experience

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